Customer Portal

Send a step-up OTP for a Direct Debit bank-detail change

Emails the customer a one-time code that must be verified (verify-otp) before a change-of-bank can be submitted.

POST/customer-portal/mandates/{id}/re-authorize/send-otp

Emails the customer a one-time code that must be verified (verify-otp) before a change-of-bank can be submitted.


Related endpoints

  • POST /customer-portal/sessions — Create a customer-portal session
  • GET /customer-portal/customer — Retrieve the authenticated customer
  • GET /customer-portal/subscriptions — List the authenticated customer's subscriptions
  • GET /customer-portal/subscriptions/{id} — Retrieve a subscription
  • POST /customer-portal/subscriptions/{id}/cancel — Cancel a subscription
  • GET /customer-portal/invoices — List the authenticated customer's invoices
  • GET /customer-portal/invoices/{id} — Retrieve an invoice
  • GET /customer-portal/mandates — List the authenticated customer's Direct Debit mandates

Common errors

  • 400 invalid_request — malformed payload or failed validation.
  • 403 authorization_error — the caller is identified but the action is denied. Codes include insufficient_permissions, ip_not_allowed, merchant_mismatch, and origin_not_allowed.
  • 404 resource_missing — the referenced resource does not exist or is not visible to your key.
  • 409 conflict — Idempotency-Key collision with a different body, or a concurrent state-transition conflict.
  • 422 unprocessable_entity — business-rule failure (for example, refunding more than the original charge).

Idempotency

Pass an Idempotency-Key header (UUID v4 recommended) to make retries safe. Keys are valid for 24 hours; see the idempotency guide.

x-api-key<token>

Your RevKeen merchant API key. Create and manage keys in Dashboard → Settings → Developer. Use rk_sandbox_* for staging/test and rk_live_* for production. The same key may be sent as Authorization: Bearer <key> if that suits your HTTP client better. A missing, invalid, expired, or revoked key returns 401 with a WWW-Authenticate: Bearer challenge; a valid key without the required scope returns 403.

In: header

Path Parameters

id*string
Formatuuid

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

application/json

application/json

Stuck on an error response? Ask the RevKeen assistant to explain it.
curl -X POST "https://api.revkeen.com/v2/customer-portal/mandates/11111111-1111-4111-8111-111111111111/re-authorize/send-otp" \
  -H "Authorization: Bearer $REVKEEN_PORTAL_TOKEN"

Synthetic documentation data, validated against the response schema; not a live API result.

{  "ok": true}

Put this endpoint to work