Checkout Customization

Brand and customize your checkout experience

Customize your checkout pages to match your brand and optimize for conversions. From colors to custom fields, make checkout feel like part of your product.

Branding Options

Customize the visual appearance of checkout:

OptionDescription
LogoYour logo displayed at the top
Primary ColorButton and accent color
Background ColorPage background
Button TextCustomize the pay button text
FaviconBrowser tab icon

Accessing Customization

  1. Go to Settings → General
  2. Scroll to Checkout Appearance
  3. Configure your branding options
  4. Preview changes in real-time
  5. Save your settings

Form Field Configuration

Control which fields appear on checkout:

FieldOptions
EmailAlways required
NameRequired, optional, or hidden
PhoneRequired, optional, or hidden
Billing AddressFull address, country only, or hidden
Shipping AddressRequired, optional, or hidden
Fewer fields typically increase conversion rates. Only collect information you actually need.

Custom Fields

Add your own fields to collect additional information:

  1. Go to Settings → Custom Fields
  2. Create a field with entity type "Checkout"
  3. Choose the field type (text, select, etc.)
  4. Mark as required if needed
  5. The field appears on all checkouts (or specific ones)

Examples of custom checkout fields:

  • T-shirt size for merchandise
  • Company name for B2B sales
  • Purchase order number
  • How did you hear about us?
  • License plate (parking services)

Discount Code Field

Configure the promo code field:

  • Show always - Field visible by default
  • Show on click - "Have a promo code?" link
  • Hide - No discount field shown
  • Pre-apply - Auto-apply a specific discount

Terms and Conditions

Add required agreement checkboxes:

  1. Go to Checkout Appearance
  2. Enable Terms Checkbox
  3. Enter checkbox text and link to your terms
  4. Optionally add a privacy policy link

Example checkbox text:

I agree to the [Terms of Service](https://yoursite.com/terms)
and [Privacy Policy](https://yoursite.com/privacy)

Product Display Options

Configure how products appear on checkout:

  • Product image - Show/hide product image
  • Description - Show/hide product description
  • Quantity selector - Allow customers to adjust quantity
  • Price breakdown - Show subtotal, taxes, discounts

Subscription-Specific Options

For recurring products:

  • Billing frequency - Show monthly/yearly toggle
  • Trial messaging - Customize trial period text
  • Future billing - Show when next charge occurs
  • Cancellation policy - Display cancellation terms

Confirmation Page

Customize the post-purchase experience:

  • Success message - Thank you text
  • Next steps - What happens next
  • Call to action - Button to your site or portal
  • Custom redirect - Redirect to your own page

Mobile Optimization

Checkout is automatically optimized for mobile:

  • Responsive layout for all screen sizes
  • Touch-friendly input fields
  • Mobile payment methods (Apple Pay, Google Pay)
  • Numeric keyboard for card numbers
  • Auto-zoom prevention

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