General Settings

Configure your account preferences and business settings

General Settings allow you to configure your account preferences, business information, and platform-wide settings that affect how RevKeen works for you.

Accessing Settings

Navigate to Settings → General in the sidebar.

Business Information

Configure your business details:

SettingDescription
Business NameYour legal business name
Display NameName shown to customers
Business AddressRegistered business address
Support EmailEmail for customer inquiries
Support PhonePhone number for customers
Website URLYour business website

Branding

Customize your brand appearance:

  • Logo - Upload your business logo (used on invoices, checkout)
  • Favicon - Small icon for browser tabs
  • Brand Color - Primary color for buttons and accents
  • Accent Color - Secondary color for highlights
Brand settings apply to checkout pages, invoices, emails, and the customer portal.

Currency & Localization

SettingDescription
Default CurrencyPrimary currency for new products
TimezoneUsed for scheduling and reporting
Date FormatHow dates are displayed
LanguageDashboard language preference

Invoice Settings

Customize invoice defaults:

  • Invoice Prefix - Prefix for invoice numbers (e.g., INV-)
  • Next Invoice Number - Starting number for invoices
  • Default Due Days - Days until invoice is due
  • Default Footer - Text that appears on all invoices
  • Default Memo - Note to include on invoices

Email Settings

Configure outgoing email behavior:

SettingDescription
From NameName shown in email sender field
Reply-To EmailWhere customer replies go
BCC EmailReceive copies of all customer emails

Payment Settings

Configure payment behavior:

  • Statement Descriptor - What appears on customer credit card statements
  • Auto-finalize Invoices - Automatically finalize draft invoices
  • Auto-charge Invoices - Automatically charge when invoice due
Use a recognizable statement descriptor to reduce chargebacks. Include your business name or URL so customers recognize the charge.

Subscription Settings

Default settings for subscriptions:

SettingDescription
Proration BehaviorHow to handle mid-cycle upgrades/downgrades
Collection MethodAuto-charge or send invoice
Days Until DueFor invoiced subscriptions

Notification Preferences

Control which notifications you receive:

  • Payment notifications - Successful payments, failures
  • Subscription events - New, canceled, past due
  • Dispute alerts - Chargeback notifications
  • Daily/weekly digests - Summary emails

Data Export

Export your RevKeen data:

  1. Go to Settings → General → Data Export
  2. Select what to export (customers, invoices, subscriptions, etc.)
  3. Choose date range
  4. Click Export
  5. Download the CSV file

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