Payouts

Track when funds are deposited to your bank account

The Payouts dashboard shows when collected funds are deposited to your bank account. Track payout schedules, reconcile deposits, and understand your cash flow.

Accessing Payouts

Navigate to Finance → Payouts to view all payouts.

Payout List

View all payouts with key information:

ColumnDescription
DateWhen payout was initiated
Arrival DateExpected bank deposit date
AmountNet amount deposited
StatusPending, in transit, paid, failed
Bank AccountDestination account (last 4 digits)

Payout Status

StatusDescription
PendingPayout scheduled but not yet initiated
In TransitFunds being transferred to bank
PaidSuccessfully deposited to bank
FailedPayout failed (check bank details)

Payout Schedule

Payouts are made on a regular schedule based on your gateway settings:

ScheduleDescription
DailyPayouts every business day
WeeklyPayouts once per week
MonthlyPayouts once per month
Payout timing depends on your payment gateway and bank. Most payouts arrive within 1-2 business days after initiation.

Payout Details

Click any payout to see what's included:

  • Summary - Gross, fees, refunds, net
  • Transactions - All payments in this payout
  • Refunds - Refunds deducted from this payout
  • Fees - Processing fees breakdown
  • Adjustments - Any chargebacks or corrections

Payout Breakdown

Each payout consists of:

ComponentImpact
+ Gross PaymentsTotal payments collected
- Processing FeesGateway and card fees
- RefundsRefunds issued
- ChargebacksDispute losses and fees
± AdjustmentsCorrections or reserves
= Net PayoutAmount deposited

Bank Account Settings

Configure your payout destination:

  1. Go to Finance → Account
  2. Click Bank Details
  3. Add or update bank account information
  4. Verify with micro-deposits if required

Filtering Payouts

Find specific payouts using filters:

  • Date range - Payouts within a period
  • Status - Pending, paid, or failed
  • Amount - Minimum or maximum amount

Exporting Payouts

Export payout data for reconciliation:

  1. Select date range
  2. Click Export
  3. Choose format (CSV or PDF)
  4. Download for bank reconciliation

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