Team Management

Manage team members and their roles in your RevKeen organization

RevKeen allows you to invite team members to your organization and assign them roles that control their access to different features. This guide explains the available roles and how to manage your team.

Team Roles

RevKeen uses three standard roles to manage access within your organization:

RoleDescriptionTypical Use
OwnerFull control over the organization including billing, settings, and team managementBusiness owner, primary account holder
AdminAdministrative access to manage settings, invite members, and configure integrationsTeam leads, operations managers
MemberStandard access to view and work with customers, subscriptions, and invoicesSales staff, support agents, accountants

Role Permissions

Each role has different levels of access to RevKeen features:

Owner

Full access to all features
Manage billing and subscription plans
Delete the organization
Transfer ownership to another member
Manage all team members including other owners

Admin

Invite new team members
Remove members (except owners)
Configure payment gateways
Manage API keys and webhooks
Access all customer and billing data
Cannot manage billing or delete organization

Member

View and manage customers
Create and manage subscriptions
Create and send invoices
View payment history and reports
Cannot invite or manage team members
Cannot access API keys or settings
Every organization must have at least one owner. You cannot remove or demote the last owner without first assigning ownership to another member.

Inviting Team Members

Owners and admins can invite new team members from the Settings page:

1
Navigate to Settings > Team Members

Find the team management section in your dashboard

2
Click "Invite Member"

Open the invitation dialog

3
Enter email and select role

Choose Admin or Member based on the access level needed

4
Send invitation

The invitee will receive an email with a link to join

If an invitation email doesn't arrive, check the spam folder. You can also resend invitations from the Team Members page.

Managing Existing Members

From the Team Members page, you can:

Change roles - Promote or demote members between Admin and Member roles
Remove members - Revoke access for team members who no longer need it
Resend invitations - Send another email for pending invitations
Revoke invitations - Cancel pending invitations before they're accepted
Removing a member is immediate and permanent. The member will lose access to all organization data instantly. They can be re-invited later if needed.

Best Practices

Use the principle of least privilege

Assign the minimum role needed for each team member's responsibilities

Have multiple owners for business continuity

Ensure at least two people have owner access in case of emergencies

Review team access regularly

Periodically audit your team members and remove access for those who no longer need it

Use work email addresses

Invite team members using their company email for better security and tracking

Next Steps