Events Dashboard

Complete activity timeline and audit trail

The Events dashboard shows a real-time stream of everything happening in your RevKeen account. Use it for monitoring, debugging, and auditing.

Accessing Events

Navigate to Sales → Events to view the event stream.

Event Stream

The event stream shows events in reverse chronological order:

ColumnDescription
Event TypeWhat happened (e.g., payment.succeeded)
ObjectAffected entity (customer, invoice, etc.)
TimeWhen the event occurred
Webhook StatusDelivery status to your webhooks

Filtering Events

Use filters to find specific events:

  • Event type - Filter by category or specific type
  • Date range - Events within a time period
  • Related object - Events for a specific customer, invoice, etc.
  • Webhook status - Delivered, failed, or pending

Event Categories

CategoryExample Events
Checkoutcheckout.started, checkout.completed, checkout.abandoned
Invoiceinvoice.created, invoice.paid, invoice.payment_failed
Paymentpayment.succeeded, payment.failed, payment.refunded
Subscriptionsubscription.created, subscription.renewed, subscription.canceled
Customercustomer.created, customer.updated
Orderorder.created, order.paid, order.fulfilled
Chargebackchargeback.opened, chargeback.won, chargeback.lost

Event Details

Click any event to view full details:

  • Event ID - Unique identifier
  • Timestamp - Exact time of occurrence
  • Event data - Full payload (JSON)
  • Related objects - Links to customer, invoice, etc.
  • Webhook deliveries - Status of each webhook attempt

Webhook Delivery Status

For each event, see webhook delivery status:

StatusDescription
DeliveredWebhook received 2xx response
PendingAwaiting delivery or retry
FailedAll retry attempts exhausted
Click Retry on failed deliveries to resend the webhook manually.

Using Events for Debugging

The event stream helps you debug issues:

  • Payment failures - See payment.failed events with error details
  • Webhook issues - Check delivery logs and response codes
  • Customer activity - Trace all events for a customer
  • Timeline reconstruction - Understand sequence of events

Events by Object

View events for a specific object:

  1. Open any customer, invoice, subscription, etc.
  2. Click the Events tab
  3. See all events related to that object

Exporting Events

Export events for external analysis:

  1. Apply filters for the events you need
  2. Click Export
  3. Choose format (CSV or JSON)
  4. Download the export file

Event Retention

Events are retained for historical reference:

  • Full event data available for 30 days
  • Event metadata retained indefinitely
  • Export important events for long-term storage

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