RevKeen

A billing and payments platform with margin intelligence built in.

What is RevKeen?

RevKeen gives merchants software for subscriptions, one-off charges, invoices, checkout links, Direct Debit, terminal transactions, analytics, and reporting. It facilitates access to card processing through Elavon and NMI and Direct Debit collection through London & Zurich.

Each merchant holds its own account and agreement with the relevant provider. RevKeen is a technology and billing platform and introducer. It is not a payment facilitator holding a master merchant account, does not sponsor merchants as sub-merchants, and is not a card acquirer, bank, electronic money institution, or merchant of record.

Our operating principle is Know What You Keep, Not Just What You Earn. RevKeen combines billing operations with fee and settlement data so merchants can understand margin at transaction, customer, and product level.

How the payment rails work

Card

The merchant holds its own merchant account with Elavon. Card data is tokenised through NMI Collect.js and transactions are routed through the NMI gateway. Elavon performs its own underwriting and may accept, decline, suspend, or terminate the merchant independently.

Direct Debit

The merchant holds its own Bacs arrangement with London & Zurich. London & Zurich performs its own underwriting and administers Direct Debit collection, settlement, returns, and indemnity claims under its provider agreement.

Funds and settlement

Funds never pass through RevKeen. Elavon settles card funds directly to the merchant's bank account, and London & Zurich settles Direct Debit funds directly to the merchant. RevKeen displays transaction and payout information for reporting and reconciliation only.

Any reserve, holdback, or initial settlement hold is operated by the relevant provider under the merchant's agreement with that provider. RevKeen does not hold merchant settlement funds and does not net its own fees from settlement.

What RevKeen handles

• Billing platform — subscriptions, invoices, one-off charges, checkout links, usage-based billing, trials, discounts, and plan changes.
• Payment orchestration — tokenised card capture, gateway routing, Direct Debit facilitation, and provider onboarding support.
• Customer operations — Customer Portal, notifications, dunning, and customer health signals.
• Margin Intelligence — fee decomposition, settlement reconciliation, and margin analysis.
• Integrations — accounting, practice management, tax, messaging, APIs, SDKs, webhooks, CLI, and MCP surfaces where available.

What merchants remain responsible for

• The goods and services they sell and their customer relationships.
• Sales tax, VAT, GST, licences, and business-specific regulation.
• Their own agreements with Elavon, NMI, and London & Zurich.
• Ordinary card chargebacks and Direct Debit indemnity claims on their provider accounts.
• Customer support, fulfilment, refunds, and dispute evidence.

Ordinary chargebacks and Direct Debit indemnity claims are recovered directly from the merchant by the relevant provider. RevKeen does not fund or bear those amounts. Fraud is different: if a provider holds RevKeen responsible for losses caused by merchant fraud, RevKeen may recover those losses from the merchant under the Merchant Services Agreement, supported by the fraud-only personal guarantee in clause 8.5.

Fees

RevKeen charges a monthly platform plan and published per-transaction platform fees. Gateway, acquirer, scheme, interchange, bureau, and other provider costs are separate. Current amounts and fee categories are maintained on the versioned Fees page, which is the authoritative pricing source.

Where RevKeen operates

RevKeen Ltd is incorporated in Jersey under registered number 165039. Provider availability and merchant underwriting depend on the merchant's country, business category, and the relevant provider's acceptance. See Supported Countries for current operational coverage.

Frequently asked questions

Learn more

• Fees — current platform fees, provider-cost boundaries, plans, and add-ons
• Supported Countries — provider and operational coverage
• Acceptable Use — supported, restricted, and prohibited businesses
• Getting Started — account setup, provider activation, and first payment