Fees
Complete pricing reference for RevKeen platform plans, processing fees, provider costs, add-ons, overages, and managed services.
Fees
Fee schedule version: fees-2026-07-11-v1
RevKeen pricing is made of a base platform plan, a transparent platform processing fee, payment rail/provider costs, and optional add-ons. This structure keeps entry pricing low while letting merchants add advanced capabilities only when they need them.
Fee layers
Most merchants see some or all of these layers:
| Layer | What it covers | Notes |
|---|---|---|
| Base platform plan | RevKeen billing and payments platform access | Standard, Pro, or Unlimited/Scale |
| RevKeen platform processing fee | RevKeen's fee on successful card transactions and Direct Debit collections | Card: 0.7% + £0.10; Direct Debit: 1% + £0.20 |
| Gateway/acquirer fees | Gateway, acquirer, scheme, interchange, and card-type costs | Charged under the merchant's own provider agreements; these are not RevKeen settlement deductions |
| Payment rail/provider fees | Direct Debit, terminal, open banking, wallet, or other provider costs | Rail-specific and provider-specific |
| Add-ons | Assistant, Quaderno VAT, RevKeen Cart, Customer Intelligence, and other optional modules | Separate from base plans by default |
| Usage overages | Messaging and other usage beyond plan allowances | Shown in dashboard billing where available |
| Managed services | Setup, mapping, migration, monitoring, custom configuration, and support | Quoted or billed separately |
Plan limits and allowances are shown in the app and may vary by commercial agreement. This page does not override signed commercial agreements.
Base platform plans
| Plan | Monthly price | Included transaction allowance | Invoice allowance | Messaging allowance | Connector access | Best for |
|---|---|---|---|---|---|---|
| Standard | £69/month | 150/month | 10/month | Email fair-use allowance; SMS and WhatsApp billed separately | PracticeHub, TeamUp, and Wodify connector access where available | Businesses getting started with RevKeen billing and payments |
| Pro | £119/month | 450/month | 100/month | Email fair-use allowance; SMS 100/month, then overage; WhatsApp included allowance, then overage | PracticeHub, TeamUp, and Wodify connector access where available | Growing businesses using multiple rails, integrations, and higher volume |
| Unlimited / Scale | £199/month or by agreement | Unlimited | Unlimited | Email fair-use allowance; SMS fair-use allowance, then overage; WhatsApp fair-use allowance, then overage | PracticeHub, TeamUp, and Wodify connector access where available | Multi-location, high-volume, or operationally complex teams |
Base plans include RevKeen's core billing and payments platform. Advanced automation, VAT, cart, customer intelligence, messaging top-ups, extra rail work, and managed integration services are separate unless bundled by commercial agreement.
Platform processing fee
RevKeen's platform processing fee is separate from gateway, acquirer, scheme, interchange, Direct Debit provider, and other provider costs.
Current platform transaction pricing is:
| Rail | RevKeen platform fee | When charged |
|---|---|---|
| Card | 0.7% + £0.10 | Per successful card transaction |
| Direct Debit | 1% + £0.20 | Per submitted collection |
Actual total processing cost depends on payment rail, gateway/acquirer terms, card type, scheme fees, Direct Debit provider fees, plan, add-ons, and usage.
Payment rail fees
Payment rail pricing varies by merchant setup. Do not assume every merchant receives the same acquirer or provider rate.
| Rail | RevKeen fee | Provider/acquirer cost | Who invoices it | Notes |
|---|---|---|---|---|
| Card | 0.7% + £0.10 per successful transaction | Gateway, acquirer, scheme, interchange, chargeback, refund, and provider fees may apply | RevKeen invoices/charges its platform fee; providers charge their own costs under the merchant's agreement | Card type, region, merchant category, and gateway terms affect total cost |
| Direct Debit | 1% + £0.20 per collection | London & Zurich, Bacs, or other provider fees may apply | RevKeen invoices/charges its platform fee; providers charge their own costs under the merchant's agreement | Direct Debit collections are priced separately from card transactions |
| Terminal / POS | Quoted or configured by setup | Terminal, acquirer, and device/provider fees may apply | RevKeen or provider | Card-present costs can differ from online card costs |
| Pay by Bank / Open Banking | Quoted or configured by setup | Open banking provider fees may apply | RevKeen or provider | Availability depends on provider and region |
| Wallet / stored balance | Quoted or configured by setup | Wallet, ledger, or provider costs may apply | RevKeen or provider | Availability depends on merchant configuration |
| x402 / agentic payments | Future/quoted | Network or provider costs may apply | RevKeen or provider | Future commercial model may differ |
Refund, void, chargeback, dispute, retrieval, terminal, or provider fees can apply depending on the payment rail and provider terms.
Adding card payments to a Direct Debit merchant
Merchants already using Direct Debit on an eligible RevKeen plan can add card payments for one-off invoices, deposits, failed Direct Debit recovery, and instant payment collection. There is no extra standard monthly platform fee just to enable card as another supported rail.
Card transactions are charged at RevKeen's 0.7% + £0.10 platform fee plus applicable gateway, acquirer, and provider costs.
Additional MIDs, trading entities, managed onboarding, custom gateway setup, dispute support, or dedicated low-volume setups may carry extra fees.
Add-ons
| Feature | Type | Included in base plans? | Billing basis | Notes |
|---|---|---|---|---|
| Assistant | Add-on | No | Monthly or quoted | Natural language reporting, revenue recommendations, operational alerts, approved actions, and MCP/API tool access where enabled. |
| Quaderno VAT | Add-on | No | Monthly plus usage/fair-use | Tax calculation, VAT evidence, and tax workflow support with add-on allowances, fair-use limits, and provider/API availability. |
| RevKeen Cart | Add-on | No | Monthly and/or usage | Hosted cart and checkout workflows, product and basket support, payment recovery, and cart reporting. |
| Customer Intelligence | Add-on | No | Monthly or quoted | Health scores, payment risk signals, retention insights, and customer-level margin analysis. |
| RevKeen Messaging overage/top-up | Usage/add-on | Allowance included | Usage, overage, or top-up | Email, SMS, and WhatsApp usage beyond included allowances. |
| Managed Integration Support | Service add-on | No | Monthly, one-off, or quoted | Setup, mapping, monitoring, historical migration, repair, and support for connected systems. |
| Extra Gateway / Card Rail / MID support | Add-on | No | Monthly or quoted | Additional MIDs, trading entities, gateways, dedicated setup, custom card configuration, or managed rail support where applicable. |
Add-ons may require onboarding, provider approval, or commercial review before activation.
Connectors vs managed integrations
Some RevKeen connectors are included with eligible plans. Connector access means the standard integration is available for the merchant to configure. Managed Integration Support is separate and covers setup, mapping, monitoring, issue investigation, migration, repair, and ongoing support.
| System | Connector access | Managed support |
|---|---|---|
| PracticeHub | Connector included where available | Paid managed support |
| TeamUp | Connector included where available | Paid managed support |
| Wodify | Connector included where available | Paid managed support |
| Custom integration | Custom quote | Custom quote |
Standard connector access should not be read as managed setup or ongoing integration support at no additional charge.
Messaging fees
Messaging includes plan allowances. SMS, WhatsApp, and email usage above the allowance is billed separately or through a messaging top-up/add-on.
Usage may include:
- Email sends
- SMS sends
- WhatsApp messages
- Provider pass-through costs
- Top-ups or overage charges
Usage and overages are shown in dashboard billing where available. Fair-use limits apply to third-party APIs and messaging providers.
VAT and Quaderno fees
Quaderno VAT is a paid add-on. VAT operations are not a base-plan entitlement unless the add-on is active or the merchant has a specific commercial agreement.
Usage is subject to:
- Add-on allowances
- Per-tenant limits
- Global fair-use pools where configured
- Provider/API availability
- Overage, throttling, or quoted usage rules
Pro does not include Quaderno VAT by default.
Managed services and setup fees
Managed services are quoted or billed separately because they involve RevKeen operational work, third-party coordination, or custom configuration.
Examples include:
- Managed onboarding
- Managed integration setup
- Data import or historical migration
- Custom mapping
- Gateway or MID setup support
- Dedicated gateway setup
- Dispute or chargeback management support
- Custom reports or workflows
Billing examples
Small merchant on Standard
A small merchant pays the Standard base plan, RevKeen platform fees on processed transactions, and any card, Direct Debit, gateway, acquirer, or provider fees that apply. Optional modules such as Assistant, Quaderno VAT, RevKeen Cart, and Customer Intelligence require add-on activation. Messaging overage applies if usage exceeds the plan allowance.
Direct Debit merchant adding cards
A merchant already using Direct Debit on an eligible paid RevKeen plan can enable card payments for one-off invoices, deposits, failed Direct Debit recovery, and instant collections. There is no extra standard monthly card enablement fee. Card transactions use RevKeen's card platform fee plus applicable gateway/acquirer/provider costs. Extra MID, trading entity, managed onboarding, custom gateway setup, or dispute support may carry fees.
Fitness or studio merchant with TeamUp
A studio on Pro can use TeamUp connector access where available. Managed setup, mapping, sync monitoring, migration, or repair is a paid Managed Integration Support service. Messaging overage may apply for high SMS, WhatsApp, or email usage. Assistant is optional.
Tax/VAT merchant
A merchant that needs automated VAT workflows uses the Quaderno VAT add-on on top of its base plan. VAT operations are subject to add-on allowance, fair-use, provider/API availability, and any quoted overage rules.
Ecommerce merchant
An ecommerce merchant can add RevKeen Cart for checkout/cart workflows. Card transactions use RevKeen's card platform fee plus gateway/acquirer/provider fees. Messaging usage and Customer Intelligence are separate unless bundled by agreement.
Disclaimers
- Prices may vary by agreement, region, provider, acquirer, and payment rail.
- Add-ons may require onboarding or approval.
- Gateway, acquirer, and provider fees may be charged separately.
- Usage and overages are shown in dashboard billing where available.
- Fair-use limits apply to third-party APIs and messaging.
- This page does not override signed commercial agreements.