Fees

RevKeen uses interchange++ pricing. This means you see every cost component separately — interchange, scheme fees, acquirer costs, and RevKeen's platform fee — rather than a single blended rate that hides the actual cost structure.

Fee components

Every card transaction has four cost layers. Three are pass-through (you pay exactly what we're charged); one is RevKeen's platform fee.

What "pass-through" means

Pass-through fees are charged to RevKeen by the card networks and our acquirer. We pass them to you at the exact rate we're charged — no markup, no rounding, no bundling. You can verify these against your settlement statement.

RevKeen platform fee: 1.7% + £0.10

This covers the billing platform (subscriptions, invoicing, dunning, customer portal, checkout, usage-based billing), payment gateway (tokenisation, 3DS2, fraud screening), margin intelligence, notifications (email, SMS, WhatsApp), and API/webhook/MCP access. The rate is the same on all plans and all transaction types.

Subscription plans

RevKeen offers three plans. The transaction fee (1.7% + £0.10) is the same on all plans — the subscription determines your included transaction and invoice volume, plus feature access.

No setup fees. No contracts. Cancel anytime. See revkeen.com/pricing for full details.

Overage

If you exceed the included transaction or invoice count on Standard or Pro, each additional transaction is charged at the standard 1.7% + £0.10 rate. There is no punitive overage fee — you pay the same per-transaction rate; the subscription just determines your included volume.

Worked examples

Example 1: UK consumer debit card, £100 sale

Example 2: UK consumer credit card, £100 sale

Example 3: EEA consumer debit card, €100 sale to UK merchant

Example 4: US commercial credit card, $500 sale

This example illustrates why interchange++ is more transparent than blended pricing. A platform quoting "2.9% + 30c" would charge $14.80 on this transaction — but the actual interchange alone is $11.50. The blended-rate platform is making $3.30 ($14.80 minus $11.50) on top of the interchange they'd never show you. With RevKeen, you see every component.

Interchange reference

Interchange rates are set by the card networks and regulated by the Interchange Fee Regulation (IFR) in the UK and EEA. The most common rates:

UK/EEA regulated rates (consumer cards)

Unregulated rates (commercial / international)

These are indicative ranges. Actual interchange varies by card issuer, card programme, merchant category code (MCC), and transaction type (card-present vs card-not-present). RevKeen passes through the exact rate charged by our acquirer.

Comparison with other platforms

Key insight: blended-rate platforms charge the same percentage regardless of the underlying interchange. For low-interchange transactions (UK/EEA regulated consumer cards), they capture the difference as hidden margin. For high-interchange transactions (US commercial), their blended rate may actually be close to or below cost — which is why they add surcharges for "international" or "premium" cards.

RevKeen's interchange++ model means you pay less on low-interchange transactions (where blended platforms profit most) and more on high-interchange transactions (where blended platforms lose money and add surcharges).

How fees are deducted

Fees are deducted from each settlement before funds reach your bank account:

1. Customer pays £100
2. Interchange + scheme fees + acquirer margin are deducted at settlement (pass-through)
3. RevKeen platform fee (1.7% + £0.10) is deducted at settlement
4. Net amount is included in your next payout

You can see the fee breakdown for every transaction in the Income dashboard. Aggregate fee trends are visible in Analytics.

Refund fees

When you issue a refund:

• The full amount is returned to the customer
• The original interchange and scheme fees are typically not refunded by the card networks
• RevKeen does not charge an additional fee for processing refunds
• Voids (same-day reversals before settlement) avoid interchange costs entirely because the transaction is cancelled before fees are assessed

This means refunds cost you the original processing fees. For high-value refunds, consider voiding instead of refunding where timing permits.

Chargeback fees

When a customer files a dispute (chargeback):

• The disputed amount is immediately held from your balance
• A chargeback fee (typically £15–25) is charged by the acquiring bank
• If you win the dispute, the disputed amount is returned, but the chargeback fee usually is not
• If you lose, both the amount and fee are permanent

See Disputes for how to respond to and prevent chargebacks.

Direct Debit fees

Direct Debit transactions (BACS and SEPA) are priced separately from card transactions:

Direct Debit fees are charged by our partner London & Zurich and passed through at cost. There is no additional RevKeen markup on Direct Debit collections.

What is not charged

RevKeen does not charge:

• Setup fees
• Cancellation fees
• PCI compliance fees
• Monthly minimum fees
• Batch processing fees
• FX conversion margin (card network interbank rate applies)
• API call fees
• Webhook delivery fees
• Customer portal hosting fees

Viewing your fees