Activating Terminal Payments
Enable card-present payments on your RevKeen account
Before you can accept card-present payments, you need to activate the terminal feature on your RevKeen account.
- Prerequisites for terminal payments
- How to activate terminal payments from the dashboard
- What happens behind the scenes during activation
- How to request hardware if you don't have a PAX terminal
Prerequisites
Before activating terminal payments, ensure you have:
- An active RevKeen account with billing set up
- A payment gateway configured (NMI is currently supported for card-present transactions)
- A PAX A920 Pro terminal (or you can request one during setup)
Terminal payments use the same gateway as your online payments. If you already have NMI configured for card-not-present transactions, you're ready to go.
Activation Steps
Step 1: Open the Terminal App
- Log in to your RevKeen Dashboard
- Navigate to Apps > Marketplace > Terminal (or go directly to
/apps/marketplace/terminal) - If you haven't activated terminal payments before, the activation wizard will display automatically
Step 2: Complete the Activation Wizard
The activation wizard walks you through:
- Equipment check -- Confirm you have (or are requesting) a PAX terminal
- Install the connector -- Download the RevKeen Terminal Connector for your operating system
- Link the connector -- Generate a 6-digit linking code and enter it in the connector app
The linking code expires in 10 minutes and can only be used once. If it expires, you can generate a new one.
Step 3: Verify Activation
Once the connector is linked, you'll see it appear in the Terminal settings page with a status indicator:
- Online (green dot) -- Connector is connected and ready
- Offline (amber dot) -- Connector is not currently connected
- Not registered -- Connector has not completed the linking process
What Happens Behind the Scenes
When you activate terminal payments, RevKeen:
- Creates a processing account linked to your existing payment gateway
- Registers the connector device in your merchant account
- Establishes a secure WebSocket channel between the connector and RevKeen Cloud
- Once a PAX terminal is paired, creates the device record with the terminal's serial number
Requesting Hardware
If you don't have a PAX terminal yet:
- During the activation wizard (Step 1), click Request Terminal
- RevKeen will create a hardware order on your behalf
- You'll see a confirmation with a reference number
- The terminal will be shipped to your registered business address
You can continue with the connector installation while waiting for your terminal hardware to arrive.
Next Steps
- Install the Connector -- Download and set up the Terminal Connector app
- Process Your First Payment -- Send a payment to the terminal